In Bots We Trust?

Despite rapid uptake of generative AI tools like ChatGPT, especially among younger Americans, most American adults do not trust generative AI technology.

Our Research and Insights team took a look at public opinion towards AI and found:

  • A majority of U.S. adults (64%) do not trust generative AI technology. Those who aren’t familiar with the technology have higher shares of distrust (71%), compared to those who are familiar with generative AI (60%).
  • Four in five U.S. adults (84%) agree someone could easily abuse generative AI technology and 68% of U.S. adults worry generative AI could negatively impact the economy. More than half of Americans (56%) worry that generative AI will worsen existing social inequalities.
  • More students aged 12-18 (58%) are using ChatGPT than parents (30%). Similarly, 54% of students aged 12-18 have heard a lot about ChatGPT, compared to only 30% of parents.
  • Students who use ChatGPT are three times more likely to use the AI platform (53%) than search engines like Google (18%).